ConveRact · channels
AI Agent API for Custom Customer Experiences
An AI agent API helps developers connect a custom customer experience to ConveRact services. Use the documented tenant-scoped endpoints, widget interface, and signed webhooks to integrate supported workflows.
Plan your AI agent API workflowFree integration. No installation charge or one-time ConveRact fee. Plan, usage, third-party, and custom development costs may apply.
A customer workflow on this channel
A custom storefront can present conversation entry points while its server handles authorized business operations. Keep the customer and workspace boundaries explicit. Return real operation results to the experience rather than showing success merely because a request was sent.
Connection and launch requirements
Follow the API specification for each available operation. Store secret keys on the server, validate webhook signatures, handle failures and retries, and test cross-tenant isolation. Unlisted CRM or order operations need a separate integration design.
Keep service quality visible
Review the complete journey: a customer request is received, relevant information is available, an answer or handoff is produced, and the channel reports the delivery result. Configure only the services your workspace is ready to run. Free ConveRact integration has no installation or one-time fee; plan, usage, and external channel charges still apply.
Questions about AI agent API
Does this page mean the channel is already active for my workspace?
No. Availability depends on your plan, credentials, account approvals, and successful connection checks.