ConveRact · solutions
AI Agents for Sales, Support and Customer Work
Explore specialist AI agents by the job your team needs to complete. Start with a defined outcome, check its required data and connections, and choose the workflow that fits your readiness.
Explore ConveRact with your teamFree integration. No installation charge or one-time ConveRact fee. Plan, usage, third-party, and custom development costs may apply.
AI Sales Agent for Product Conversations
An AI sales agent helps shoppers explain what they need, compare relevant products, and decide on a next step. ConveRact Sales Concierge grounds recommendations in your published catalog, prices, and stock.
Explore AI sales agentAI Product Recommendation from Your Catalog
AI product recommendation connects a shopper’s language to actual products. ConveRact Product Finder filters by budget, category, attributes, and availability to create an explainable shortlist.
Explore AI product recommendationAI Lead Qualification with Explainable Signals
AI lead qualification helps sales teams prioritize conversations using purchase intent, urgency, budget, quantity, and contact readiness. ConveRact Lead Qualifier exposes the signals behind its assessment.
Explore AI lead qualificationAI Quote Generator for Catalog-Based Pricing
An AI quote generator turns a product request into a clear pricing draft. ConveRact Quote Builder uses tenant-owned offerings, quantity, and configured pricing modes to prepare a reviewable breakdown.
Explore AI quote generatorAI Customer Support Agent with Human Handoff
An AI customer support agent helps answer policy questions and route exceptions. ConveRact Support Desk prepares grounded responses using approved knowledge and separates verified information from missing order data.
Explore AI customer support agentAI Cart Recovery with Consent-Aware Follow-Up
AI cart recovery helps merchants plan relevant follow-up when a shopper leaves checkout. ConveRact creates recovery suggestions and identifies the cart events, consent, and outbound connections needed to activate them.
Explore AI cart recoveryAI COD Confirmation for Order Review
AI COD confirmation helps teams review cash-on-delivery order signals and prepare a confirmation conversation. ConveRact provides an explainable risk preview and routes uncertain cases for manual review.
Explore AI COD confirmationAI Campaign Agent for Reviewed Marketing Drafts
An AI campaign agent helps turn a business offer into channel-specific copy and a measurement plan. ConveRact Campaign Copilot prepares drafts, audience guidance, and variants for your team to review.
Explore AI campaign agentAI Booking Agent for Appointment Requests
An AI booking agent helps collect appointment requirements and clarify requested times. ConveRact Booking Assistant prepares booking intent while keeping actual availability and confirmation tied to configured calendar rules.
Explore AI booking agentAI Voice Agent for Inbound & Outbound Calls
ConveRact connects AI phone calls to your workspace. Choose an information-only message or a two-way conversation that listens and answers from your published business information. Configure incoming and outgoing calls with a natural voice your team selects.
Explore AI voice agentAI Revenue Intelligence from Workspace Activity
AI revenue intelligence helps teams interpret sales and support activity. ConveRact Insights AI summarizes tenant-scoped conversations, lead value, and catalog availability with the underlying metrics visible.
Explore AI revenue intelligenceAI Customer Service Platform for Connected Support
An AI customer service platform brings approved answers, conversations, actions, and human escalation together. ConveRact connects these layers within a workspace so teams can review what the assistant knows and does.
Explore AI customer service platformAI Order Management Assistant for Customer Requests
An AI order management assistant helps teams understand order questions and collect the information needed to resolve them. ConveRact can prepare an order-support handoff while live order actions depend on a connected source system.
Explore AI order management assistantAI Commerce Agent for Product-to-Payment Workflows
An AI commerce agent helps connect product discovery, quote preparation, and customer follow-up. ConveRact combines specialist workflows while keeping catalog accuracy and verified payment outcomes explicit.
Explore AI commerce agentRevenue Action Center for Sales Follow-Up
Revenue opportunity management helps a sales team decide which recorded customer request needs attention next. The ConveRact Revenue Action Center brings unanswered sales inquiries, overdue leads, and unfinished quotes into the tenant dashboard.
Explore revenue opportunity managementMargin-Controlled Product Bundles and Upsells
Margin controlled product bundles start with the price, available stock, and cost of each product. Choose quantities and a discount, then set a minimum product margin. ConveRact checks that products are active, quantities are available, and the entire offer uses one currency. Missing cost data prevents approval rather than producing an optimistic margin estimate.
Explore margin controlled product bundlesCart Recovery Revenue Experiments
Cart recovery revenue experiments help distinguish additional purchases from sales that might have happened without a message. Create an experiment with a defined holdout percentage and measurement window, then attach it to a cart recovery journey. Customers keep the same group assignment, and holdout members receive no contact from that journey.
Explore cart recovery revenue experimentsSubscription Payment Recovery Software
Subscription payment recovery software helps a team assist customers whose recurring payment needs attention. ConveRact reads the existing live subscription and current provider invoice. It shows the recorded status, amount due, attempt count, hosted recovery link, and next attempt where the provider supplies one.
Explore subscription payment recovery softwareRepeat Purchase and Replenishment Automation
Repeat purchase automation works best when a product has a plausible replenishment cycle. Select the replenishable products in your catalog and set the interval after a recorded paid purchase. ConveRact builds the journey from imported order history instead of assuming that every customer should receive the same repeat offer.
Explore repeat purchase automationAgency Reseller Management for AI Services
Agency reseller management software needs to define who may access a client workspace and how commissions are earned. A ConveRact platform administrator creates the agency and records its proposed client agreement. The client administrator accepts that agreement before operational summaries become available to the agency.
Explore agency reseller management softwareAI Customer Objection Analysis and Knowledge Review
AI customer objection analysis helps teams identify recurring concerns about price, trust, product fit, and timing. ConveRact selects relevant customer excerpts from recent conversations, removes contact details and obvious sensitive identifiers, and asks the configured AI to propose a grounded internal summary.
Explore AI customer objection analysisAI Conversation Intelligence for Service Teams
AI conversation intelligence helps service teams turn recorded customer messages into useful improvements. ConveRact connects configurable conversation monitors, evidence-linked investigations, and reviewed recovery drafts in one tenant workspace.
Explore AI conversation intelligenceAI Agent Governance and Version Control
AI agent governance gives your team a reviewable way to change customer-facing assistants. ConveRact connects saved configurations, response scenarios, real AI comparisons and explicit publishing so administrators can inspect a candidate before it becomes the active configuration.
Explore AI agent governanceAI Service Operations for Customer Teams
ConveRact Service Operations brings support cases, customer records, reviewed actions and quality evidence into the same tenant workspace. Teams can move from a customer conversation to an assigned ticket, a CRM update or a workflow review while keeping the original context accessible.
Explore AI service operationsAI Support Ticketing and SLA Tracking
AI support ticketing needs a clear operational record when an answer alone cannot resolve the customer request. ConveRact connects support cases to the shared conversation so staff can investigate, assign responsibility and document what actually happened.
Explore AI support ticketingAI Workflow Automation with Approval Controls
ConveRact AI workflow automation connects customer context to a sequence of approved operational actions. Administrators choose the steps, review each requested run and inspect the result before treating a customer outcome as complete.
Explore AI workflow automationAI CRM Automation for Customer Conversations
AI CRM automation should preserve customer identity and make external writes visible. ConveRact lets administrators select a conversation and synchronize its recorded customer details through a native CRM adapter, with the same operation available inside an approved workflow.
Explore AI CRM automationAI Contact Center QA with Cited Evidence
ConveRact AI contact center QA helps teams investigate a customer interaction with the evidence visible alongside the findings. Administrators request a review; staff can read the resulting report and open the original conversation to decide what needs attention.
Explore AI contact center QAAI Knowledge Sync with Reviewed Publication
AI knowledge synchronization keeps source updates separate from the decision to publish them. ConveRact fetches configured company pages and documents, stages their extracted text and requires an administrator to approve the exact version before customer-facing answers can use it.
Explore AI knowledge synchronizationAI Agent Observability and Runtime Traces
ConveRact agent observability begins with a reviewable record of operational execution. The Service Operations workspace connects the requested conversation, approved workflow version, executed steps and failure details so administrators can investigate what the system actually attempted.
Explore AI agent observabilityAI Agent Simulation and Regression Testing
ConveRact agent simulation helps teams test a reviewed configuration against their existing agent before changing customer-facing behavior. Scenario generation, paid execution and publishing remain separate actions with visible coverage and operational limits.
Explore AI agent simulationAI Knowledge Gap Detection and Review
A knowledge gap engine should show why a question needs attention and keep business policy under human control. ConveRact groups recorded customer questions, checks published retrieval coverage and provides a review queue linked to source conversations.
Explore AI knowledge gap engineAI Sales Engagement for Email and Calling
ConveRact brings lead capture, transparent engagement scoring, editable AI drafting, email outreach, and one-way or conversational AI calling into one governed workflow. Teams preview personalized content and channel eligibility before an administrator launches a campaign.
Explore AI sales engagement platform