ConveRact · channels
Instagram AI Agent for Product and Sales Inquiries
An Instagram AI agent helps a brand respond to product questions arriving through Direct. ConveRact connects eligible professional accounts so conversations can use approved business information and reach a human when needed.
Plan your Instagram AI agent workflowFree integration. No installation charge or one-time ConveRact fee. Plan, usage, third-party, and custom development costs may apply.
A customer workflow on this channel
A follower asks which product fits a use case after seeing a post. Clarify their requirements, offer relevant catalog options, and collect buying intent. Keep account or payment details in an appropriate verified workflow rather than assuming a social profile proves identity.
Connection and launch requirements
Prepare the professional account, Meta app permissions, webhook subscription, and live review requirements. Test with an eligible real user; a development account test does not prove that the general public can message the integration.
Keep service quality visible
Review the complete journey: a customer request is received, relevant information is available, an answer or handoff is produced, and the channel reports the delivery result. Configure only the services your workspace is ready to run. Free ConveRact integration has no installation or one-time fee; plan, usage, and external channel charges still apply.
Questions about Instagram AI agent
Does this page mean the channel is already active for my workspace?
No. Availability depends on your plan, credentials, account approvals, and successful connection checks.