ConveRact · channels
WhatsApp AI Agent for Sales and Customer Support
A WhatsApp AI agent brings product questions, support requests, and lead qualification into the channel customers already use. ConveRact connects to the official WhatsApp Business channel and supports human takeover.
Plan your WhatsApp AI agent workflowFree integration. No installation charge or one-time ConveRact fee. Plan, usage, third-party, and custom development costs may apply.
A customer workflow on this channel
A shopper sends a product photo or asks about a price. Validate the attachment, use approved catalog or knowledge context, and ask for clarification when the file cannot be read. Move to a person when the request needs account access or an exception.
Connection and launch requirements
Connect the business account, registered number, and webhook configuration. Check inbound receipt, AI response, and delivery status separately. Outbound follow-up must respect permission and applicable message-template requirements.
Keep service quality visible
Review the complete journey: a customer request is received, relevant information is available, an answer or handoff is produced, and the channel reports the delivery result. Configure only the services your workspace is ready to run. Free ConveRact integration has no installation or one-time fee; plan, usage, and external channel charges still apply.
Questions about WhatsApp AI agent
Does this page mean the channel is already active for my workspace?
No. Availability depends on your plan, credentials, account approvals, and successful connection checks.