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ConveRact AI Governance and Human Oversight
ConveRact AI governance connects approved knowledge, scoped actions, and human escalation. Platform administration manages the AI service while businesses define instructions, policies, and the work their assistants may perform.
Plan your ConveRact AI governance workflowFree integration. No installation charge or one-time ConveRact fee. Plan, usage, third-party, and custom development costs may apply.
Ground answers in approved information
Publish and maintain the product and policy information customers rely on. Test missing or conflicting information and require clarification or handoff when an answer cannot be supported. Grounding reduces avoidable errors but does not eliminate the need for review.
Verify actions independently of generated text
A conversational claim is not evidence that payment, delivery, or booking completed. Use the relevant system result and preserve operational state. Preview services should remain distinguishable from enabled actions.
Maintain human ownership
Specify when the assistant must pause and who receives the handoff. Review unsuccessful interactions and update instructions or source information. Evaluate changes using representative questions and permission-boundary checks before widening the workflow.