ConveRact · channels
Telegram AI Agent for Customer Conversations
A Telegram AI agent helps customers ask questions through a bot connected to your business. ConveRact combines Telegram messaging with workspace knowledge and a shared operational context.
Plan your Telegram AI agent workflowFree integration. No installation charge or one-time ConveRact fee. Plan, usage, third-party, and custom development costs may apply.
A customer workflow on this channel
A customer starts the bot and asks for product guidance. Answer from published information, retain context for follow-up questions, and use a staff handoff for requests outside the approved scope. Explain attachment limitations when a file cannot support a reliable answer.
Connection and launch requirements
Create the bot, protect its token, and configure the webhook. Test the start flow, text handling, and customer identity mapping. A bot connection is distinct from access to arbitrary private Telegram accounts or conversations.
Keep service quality visible
Review the complete journey: a customer request is received, relevant information is available, an answer or handoff is produced, and the channel reports the delivery result. Configure only the services your workspace is ready to run. Free ConveRact integration has no installation or one-time fee; plan, usage, and external channel charges still apply.
Questions about Telegram AI agent
Does this page mean the channel is already active for my workspace?
No. Availability depends on your plan, credentials, account approvals, and successful connection checks.