ConveRact · integrations
ConveRact AI Calling and Tenant Phone Numbers
Platform administrators privately manage calling infrastructure and assign numbers. Tenant teams simply configure their ConveRact voice, greeting, call mode, customer confirmation, and reviewed actions.
Configure ConveRact AI callingFree integration. No installation charge or one-time ConveRact fee. Plan, usage, third-party, and custom development costs may apply.
Platform-managed calling
Only platform administrators manage carrier credentials, number inventory, purchases, assignments, and activation. Tenants use ConveRact calling as a service and never handle the underlying provider configuration.
A number for every workspace
Assign a dedicated number to each tenant for incoming and outgoing calls. A database-managed temporary number supports outgoing calls until assignment. Incoming routing starts after a dedicated number is verified and activated.
Conversation with controlled actions
The AI can use approved business context to discuss products, inventory, quotes, orders, appointments, CRM follow-up, payments, messaging, and human handoff. It records an action only after the customer explicitly confirms it. A tenant administrator then approves or rejects the request.
Continue connected journeys
Approved action requests emit a signed ConveRact workflow event containing the call, action, customer number, confirmation, and reviewer. Connected automations can continue the journey while preserving a human decision and call transcript in the workspace.
Questions about AI calling integration
Do tenants configure a phone provider?
No. Platform administrators manage the private calling connection and number inventory. Tenants configure only their ConveRact service experience.
Can the AI take actions during calls?
The AI can prepare a supported action after explicit customer confirmation. A tenant administrator must approve it before a connected workflow receives the signed event.
Can every tenant have a dedicated number?
Yes. Platform administrators can assign an independently managed number to each tenant and provide a temporary outgoing number until assignment.